Privacy Policy
Carrefour Familial Hochelaga is committed to protecting the privacy of its members, participants, partners, and visitors. This privacy policy explains how we collect, use, and protect your personal information.
Information we collect
We may collect the following types of personal information:
- Last name, first name, and contact details, including email address and phone number
- Demographic information such as date of birth, gender, and mailing address
- Information about your participation in our activities, services, or events
- Financial information, if applicable, for transactions related to donations or payments
- Source of income and family income
How we use your information
We use your personal information for the following purposes:
- To manage memberships and renewals
- To keep you informed about our activities, services, and events
- To process your requests to participate in our activities or to volunteer
- To manage financial transactions related to donations or payments
- For statistics
Sharing information
We share your information with trusted partners for activities related to our mission. We only share the information these partners need, and we require them to comply with our privacy policy.
Information security
We take reasonable measures to protect personal information throughout its entire life cycle, from collection to destruction. This applies to all staff members and stakeholders involved in collecting, processing, storing, destroying, and anonymizing personal information in accordance with legal requirements and privacy best practices.
Your rights
You have the right to access your personal information, request de-indexing or deletion, or object to its processing. To exercise these rights or to ask questions about our privacy policy, please contact the person responsible for personal information.
Changes to the privacy policy
We may update this privacy policy from time to time to reflect changes in our information collection and protection practices. Any changes will be posted on our website with the date of the latest update.
Retention of personal information
The retention period for each of these categories has been set as follows:
- Staff: 7 years after the end of employment
- Board members: 7 years after the end of the term
- Members: varies depending on the type of personal information
- Participants and visitors: varies depending on the type of personal information
When personal information is no longer needed, we destroy it securely.
Consent
By using our services, taking part in our activities, or providing us with your personal information, you consent to our privacy policy.
Contact
If you have any questions or concerns about our privacy policy, please contact the following person:
Sylvie Paul, HR Coordinator
1611, avenue d’Orléans
Montréal QC H1W 3R4
rh@carrefourfamilial.com
514 523-9283 ext. 106
Updated: 2024-11-18